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International Orders

Fixturecraft Corp has partnered with a trusted third-party company, 
International Checkout, to fulfill orders for our international customers.  
(Canada is through normal checkout)

INTERNATIONAL ORDERS 

Please note that International Checkout coordinates your Fixturecraft order and is responsible for all billing, shipping and customer service issues related to your International order: 

1.    Select your items at http://www.fixturecraft.com and put your items in the Shopping Cart. 


2     Confirm the items in your cart are ready for purchase and proceed to International Checkout by selecting the International Checkout button on the shopping cart page.  


3     The item name, sku number and price will be transferred to International Checkout for processing 


4     To complete your order, you will be asked to fill in shipping and billing information on the International Checkout website.  International Checkout will provide you with a shipping and customs quote prior to finalizing your purchase.


If you would like assistance placing your order, please contact International Checkout: 
support@internationalcheckout.com

Customer Service Hours: 8 am to 6 pm PST USA 

                                USA Phone: +001.310.601.8196

USA and Canada: +1.866.682.0641

UK Phone: +44.20.8133.2436

Australia Phone: +61.28003.4685

Denmark Phone: +45.36.950312

Sweden Phone: +46.4069.35779

Hong Kong Phone: +852.8175.6057

Japan Phone: +81.50.5534.6826

Finland Phone: +358.(02)3619.0437

Brazil Phone: +55.(11)3717.5368 
Dominican Republic Phone: +1809.202.3017

Ireland Phone: +01 443 3715
Mexico Phone: +55 8421 8266
New Zealand Phone: +09 889 0408

All Others: +001.310.601.8196



To check the status of your order or track your package, please log in to your International Checkout account at: 
https://www.internationalcheckout.com/login.php
 

To learn more, view International Checkout's Customer Service and Terms & Conditions information at: 
http://www.internationalcheckout.com/cs.php
 

INTERNATIONAL SHIPPING QUESTIONS 

Which countries can use International shipping? 
International shipping is currently available WORLDWIDE,
Our third party vendor, International Checkout, will ship to all countries around the world. 

Can I check the status of my international order? 
To check the status of your order or track your package, please log in to your International Checkout account at 
https://www.internationalcheckout.com/login.php

Does International Checkout include Duties and Taxes?
 
Yes, international customers have the option to include Duties and Taxes! Providing international customers with the option to pre-pay duties and taxes at a guaranteed rate.

What about customs compliance? 
International Checkout handles it all! As experts in customs compliance, International Checkout provides customs documentation, tariff codes, commercial invoices, denied party screening, and screening for restricted merchandise. 

Are packages trackable and insured?
 
Yes! You receive a shipping confirmation and tracking details as soon as the order ships. 

Who should I contact about my international order questions? 
International Checkout will be happy to assist you with any questions regarding your order. 

All inquiries should be directed to International Checkout at:
support@internationalcheckout.com

Or, contact Customer Service at one of their centers: 

USA Phone: +001.310.601.8196 
UK Phone: +44.20.8133.2436 
Australia Phone: +61.28003.4685 
Germany Phone: +49.618.530.9342 
Sweden Phone: +46.4069.35779 
Ireland Phone: +01.443.3715 
New Zealand Phone: +09.889.0408 


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